Contact Us

Thank you for visiting CozyTrail. Our customer support team is available to assist with questions regarding products, orders, shipping, delivery, returns, refunds, or general store information.

For questions concerning an existing order, please include your order number and the email address used at checkout whenever possible. This helps us locate your order and provide assistance more efficiently.

Customer Support

CozyTrail
1697 Rue Coughtry
Saint-Laurent, QC H4L 3H2
Canada

Website: CozyTrail.store
Email: support@CozyTrail.store
Phone: (888) 604-2620

How We Can Help

Our customer support team can assist you with:

• Product information
• Order status and tracking
• Shipping and delivery questions
• Returns and refunds
• Damaged or incorrect products
• Order-related concerns
• General store inquiries

Before Contacting Us

For order-related inquiries, please provide as much relevant information as possible, including your order number, the name used when placing your order, and a brief description of your question or concern.

For damaged, defective, or incorrect products, photographs of the product and packaging may be requested so that our team can evaluate the issue.

We aim to respond to customer inquiries as promptly as reasonably possible.